Pohung Toy and Gift Limited.
Office Add:No.4, Shuibei Lane, Shuibeixin Village, Fenggang Town, Dongguan, 523690, China
Please try to find for your answer in below the Frequently Asked Questions, if no, then contact us by email directly:
Q: Are your factory and supply the product directly or trader?
A: Yes, we are integrated enterprise with manufacturing and trade, but our factory and sales department are separated, all overseas business will be handled by our sales department directly.
Q: We would like to work with your company, what info we need to send you for quotes?
A: For costing, we need client to advise the design & concept sheet, quantity and packaging info. Or client give us their target price directly, then our factory will work out a workable solution accordingly for you.
Q: We have reference samples, but we need to do some modification before production, can your company do?
A: Yes, we will help client to modify and make new prototype for approval before production manufacturing.
Q: We only have 2D pictures, could your factory also make them to be real? Or help to sculpt a 3D file for our approval?
A: 2D or 3D designs all are workable in our factory, we even also can do clay sculpt according clients’ sketch or pictures.
Q: What is your company MOQ?
A: Prototype MOQ is 1pc per design. Production MOQ is 3000pcs per design.
Q: We have a limited budget for our new project, can your company work out a workable solution for us?
A: Of course, we can.
Q: What is the timing for 3D sculpt, prototype by 3D printer, molds tooling, and production?
A: Digital 3D sculpt–7days, Prototype with painted–5days, Tooling—30days, Production–30days.
Q: We don’t know what kind of packaging suit to our products, can your company give some good solution for options?
A: Yes, we will.
Q: Do your company have a documented Quality System, which could track all the process over through the project?
A: Yes, we do.
Q: How could I believe your company can give make the good quality product and deliver in time?
A: We will make Pre-production samples to clients for approval before the production manufacturing.
Q: What kind of payment term do your company accept?
A: T/T, deposit at first and balance against delivery or B/L copy.
Q: What certificates do you factory has?
A: ISO9001, ICTI, GSV, Disney FAMA, BSCI, Sedex, NBCU Audited report, Bandai Audited report.
Q: What kind of raw material your factory use for production, are they eco-friendly?
A: ABS, PVC, TPR, Vinyl, Poly Resin, PP, PE, PS, Silicone and POM, all material are eco-friendly and good grade level, also could meet all European and American quality standard.
Q: Can your company also help to arrange the shipping by sea or by air?
A: Yes, we can.
Q: The clients’ products, will your company also make or sell them to other companies or competitors?
A: No, we will not use our existing clients’ molds to make and sell products to other new clients if without authorization.
Q: We don’t want to release our new product or concepts to network，could your company keep them as confidential business?
A: Yes, we will not release clients’ new idea or product to network if clients have special requirement, we also can sign a NDA file with client before cooperation.
Q: We also would like to buy some other merchandise from other suppliers except you make, could your company help us to purchase and follow?
A: Yes, we can help our clients to purchase or follow other products that made in other suppliers.